In our clients’ words
Many of our clients have been with us for decades. Here is what a few of them have shared.
“I honestly can’t say enough good things about Monteiro Insurance. We’ve been with them for years, and the biggest reason we stay is because of the people and the service. Paul has always been amazing to deal with, professional, knowledgeable, and genuinely caring. But Kelly especially deserves recognition because she is absolutely incredible at what she does. No matter what I need, whether it’s a question, paperwork, changes to a policy, or help during a stressful situation, she gets back to me so quickly. That kind of responsiveness means everything when you’re dealing with insurance. You never feel ignored or like you’re chasing someone down for answers. They are always there, always helpful, and always make you feel important. It honestly feels more like dealing with family than an insurance company. In today’s world, good customer service is hard to find, but Monteiro Insurance consistently goes above and beyond. Thank you Paul and Kelly for years of amazing service! Highly recommend!”
Help when it matters
At claim time, we stay with you until the work is done.
“My family and I now have been with Monteiro Insurance for as long as I’ve driven a car. Currently in a house for 8 years covered by them has been great. Recently due to the wind storm I’ve had to place a claim and their attention to detail and follow up to help ensure steps were in place to fix my roof has been great. Took a lot of the stress out of the situation for me knowing that Paul and team were doing what needed to be done.”
A personal touch
Clients deal with people who know them, often for decades.
“I have been with Monteiro for more than 10 years, they always look after my interests and try to give me the best rates. There is a personal touch in their services, in particular when you deal with Paul. I strongly recommend this brokerage.”
Friendly people
The same welcoming faces, every time you call or visit.
“Great service! They are so friendly & really care about their customers. Highly recommend Monteiro Insurance Brokers!”
“Good service. Lovely people.”