Accessibility
Last updated November 2026
Monteiro Insurance Brokers Ltd. is committed to providing service that respects the dignity and independence of people with disabilities, in keeping with the Accessibility for Ontarians with Disabilities Act (AODA).
Accessible formats and communication supports
Accessible formats and communication supports are available on request, at no cost. If you need any document from us, including our policies or the regulatory documents linked on this site, in another format, please ask and we will work with you to provide it in a timely way.
Our website
We designed this website to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. It works with screen readers and keyboard navigation, uses readable type and strong colour contrast, and respects reduced-motion settings. If something does not work for you, please tell us.
Visiting our office
Service animals and support persons are welcome at our office at 12 Cambridge St.. If you need help getting to us, call ahead and we will be ready for you.
Feedback
You can give us feedback about accessibility in whatever way works best for you:
- By phone: 519-623-7031
- In person or by mail: 12 Cambridge St., Cambridge, ON N1R 3R7
We will respond to feedback and let you know what we will do about it.